Hair Addict takes extreme pride and confidence in our product. However if you are not satisfied, you may return within 7 days of receipt for a full refund less 10% restocking fee and original shipping costs. Hair must be returned in its original condition. Hair can not be cut, colored, or chemically altered. Hair can not be shampooed, curled or flat ironed. Hair must be in its original packaging.
To return, please send an email to firstname.lastname@example.org to receive a Return Verification form
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Hair Addict After Installation Quality Promise:
Hair Addict takes every measure to ensure you receive a quality product. If after installation, you experience extreme tangling or extreme shedding, you can file a Quality Claim Form. Please send all claim inquiries to email@example.com to receive a Quality Claim Form. Form must be requested within 60 days of purchase. This form must be filled out completely and returned with hair.You will be contacted with 7 days of claim form receipt.
*** PLEASE NOTE ANY CLAIMS DEALING WITH SHEDDING: Only wefts sealed will be eligible for Hair Addict's After Installation Quality Promise. We'll notify you via e-mail of your refund once we've received and processed the returned item..
In an effort to prevent fraudulent purchases, we will ONLY ship to PayPal confirmed addresses. A Paypal confirmed address is an address that has been verified by PayPal as belonging to the purchaser per matching your credit card billing address. Please contact PayPal's Customer Service at 1-402-935-2050 or www.PayPal.com, with any questions related to confirming your shipping address. We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations..
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound..
PLEASE READ the product description under each bundle deal for processing time frame. The general time frame ranges from 3-10 business days DEPENDING on which texture you order. Please READ under the description of that particular texture to ensure that you plan appropiately. If you have any questions please contact us at firstname.lastname@example.org